Shipping & Handling

 

United States 

Signed and Tracked Express Shipping: FREE 1-3 Business Days

United Kingdom

Tracked Standard Shipping: FREE 3-8 Business Days

Signed and Tracked Express Shipping: FREE 1-4 Business Days 

Canada

Tracked Standard Shipping: FREE 4-9 Business Days

Signed and Tracked Express Shipping: FREE 1-4 Business Days 

Europe

Tracked Standard Shipping: FREE 4-9 Business Days

Signed and Tracked Express Shipping: FREE 1-4 Business Days  

Australia

Tracked Standard Shipping: FREE 2-5 Business Days 

New Zealand

Tracked Standard Shipping: FREE 4-9 Business Days

Signed and Tracked Express Shipping: $9.99 1-3 Business Days 

Rest Of World

Tracked Standard Shipping: FREE 4-12 Business Days (depending on location)

Signed and Tracked Express Shipping: $15.99 1-3 Business Days 

 

 *Shipping times are subject to stock availability and exclude clearance/customs delays. 

 

Due to the recent COVID-19 pandemic, at times there may be a slight delay in the dispatch of your order or increased delivery times. We are working as hard as we can to get your order out to you as quickly as possible. We thank you for your patience and support during this time. If you have any questions regarding your order, please email us at lsoie.customerservice@gmail.com

 

Handling:

All orders will be dispatched from our warehouse in within 2 business days, during peak periods this can increase to within 4 business days. We recommend you using Express shipping postage. This means that the package will be tracked from the moment it leaves our warehouse right through to delivery.
L'SOIE does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. L'SOIE will help as much as possible to trace a missing parcel, however if untracked shipping is selected, it is the customer’s responsibility to follow up with the carrier. L'SOIE is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.